Frequently Asked Questions (FAQs)

1. What is Nutbox all about?
Nutbox is not your typical online store. We specialize in thoughtfully curated lifestyle products that bring together practicality, creativity, and style. Whether it's a smart gadget, a unique desk tool, or an everyday home essential, our focus is on making your life easier and more enjoyable through smart solutions—not food, despite our name.

2. Why is it called “Nutbox” if you don’t sell nuts?
Great question! Our name reflects our playful and curious mindset. At Nutbox, we’re “nuts” about cool, functional, and problem-solving products. Think of us as a box full of clever surprises rather than snacks—products that help you work smarter, live better, and stay organized.

3. What type of products do you sell?
We offer a wide range of lifestyle-enhancing items, including:

  • Smart gadgets for home and travel

  • Minimalist organizers for workspace and kitchen

  • Personal accessories and daily-use tools

  • Compact utility products that solve real-world problems
    Each item is hand-selected for its usefulness, design, and value.

4. Are the products on Nutbox genuine and tested?
Absolutely. Every product featured on Nutbox goes through a strict selection and quality check process. We ensure that what you see on our site is not just trendy but actually useful, durable, and worth the price. If it doesn’t meet our standards, we don’t list it.

5. How long does delivery take?
We typically deliver within 7 business days from the date of dispatch. You’ll receive a tracking number once your order is shipped so you can monitor its journey. Delivery timelines may vary slightly based on your location, but we strive to ensure all orders reach you on time and in perfect condition.

6. What is your return or replacement policy?
We offer a 7-day return window for damaged, defective, or incorrect items. If you receive a faulty product, just email us at nutbox.store@gmail.com with your order details and photos of the issue. We’ll either replace the item or issue a refund—whichever you prefer. Your satisfaction is our top priority.

7. How do I place an order on Nutbox?
Ordering from Nutbox is easy and secure. Just browse our collection, click on the products you like, and add them to your cart. Once done, proceed to checkout and choose your preferred payment method. We accept UPI, debit/credit cards, and net banking. Our website is designed for a smooth and user-friendly experience.

8. How can I contact customer support?
We’re always here to help. For any questions, feedback, or support requests, feel free to email us at nutbox.store@gmail.com. We usually respond within 24 hours and aim to resolve all issues quickly and professionally.